Guides
Free guides for small business websites
Short, plain-English fixes for the problems we're asked about most. No jargon, no sign-up.
"There has been a critical error on this website"
What WordPress's critical error means, how to use the recovery email to get back in, and what to do if the email never arrives.
Why your business emails go to junk
SPF, DKIM and DMARC explained simply: the three settings that decide whether your emails reach the inbox.
How to test your website backup
A backup you've never restored is a hope, not a plan. How to check yours actually works.
Virgin Media email is closing
ntlworld, blueyonder, virgin.net or virginmedia.com address? Your options, the deadlines, and how to keep your emails.
Free website and email check
Not sure where to start? Our free checker tests your website and email setup in about ten seconds.
Something broken, slow or worrying you?
Tell us what's happening in your own words. You'll hear back from the person who'll actually fix it.